NACCM requires renewal of certification every three (3) years with a specified beginning and end date to the period of certification (period begins from date of certification, or last recertification). The recertification process ensures that the Care Manager Certified (CMC) maintains and is able to demonstrate a high level of knowledge and continued competence in care management and remains current in their care management knowledge, including with respect to new developments. Recertification ensures that consumers are protected and contributes to the professionalization of the care management field.

NACCM set the period of three-year recertification based on the likely degree and speed of change in the knowledge and skills fundamental to the principles and practices of care management. The JTA provides evidence of changes in the required knowledge base (e.g., technological change, changes in the law, etc.) and supports the three-year recertification cycle.

It is the responsibility of the CMC to submit the CMC Recertification Form and Continuing Education Summary Form(s) along with the recertification fee by the last day of the month of expiration. Applications received after the recertification deadline are subject to a late fee. A candidate may submit a written request along with payment for a one-time extension of six (6) months.

If certification lapses for more than six (6) months, the CMC must re-apply, meet application criteria, pay associated fees, and sit for the examination.

If a certificant chooses not to renew their CMC certification due to extenuating circumstances or retirement, the certificant may submit a request to move to the CMC-Inactive (CMC-Inactive) or CMC-Retired (CMC-Ret) status.

Criteria for Recertification

In order to renew certification, CMCs must:

  1. Adhere to the NACCM Code of Ethics and Standards of Practice.
  2. Provide care management service as care manager, care manager supervisor, administrator of a care management program, or consultant to a care management program during the three-year certification period.
  3. Earn a total of 45 contact hours of continuing education that meet NACCM criteria (see below) during the three (3) year certification period (approximately 15 per year).
  4. Participate in ongoing professional consultation/supervision and provide documentation of continuing education on the forms provided.

If unable to meet the above continuing education criteria, the CMC may renew by examination.

The CMC must submit recertification documentation and the recertification fee by the deadline listed in the recertification notification email.  Recertifications received after the deadline are subject to a late fee. Upon approval of the application, a new certificate is mailed to the CMC.

Download the NACCM Recertification Instructions Packet for all details regarding the recertification process.

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