In order to be scheduled to take the Certification Examination for Care Managers, an application must be completed online.

Step 1 – Complete Application and Upload Required Documents
Go to to view examination testing windows, application deadline, and link to the online application. Complete the online application and upload required documentation. You must complete the examination application in full, using your name exactly as it appears on your current government issued photo ID such as a driver’s license or a passport. Applications are not considered complete until all information has been provided. The completed application, with all required documentation, can be submitted and paid for online. Retain the link to the application and your login information.

Step 2 – Submit Application for Review and Application Fee
Receive email from PTC stating that your application and payment have been received.

Step 3 – Receive Approval of Application
Receive email from PTC stating that your application has been approved.

Step 4 – Receive Eligibility Notice and Schedule Testing Appointment
Within six (6) weeks prior to the start of the testing period, you will receive an Eligibility Notice from PTC via email. The Eligibility Notice includes an eligibility number and information on how to set up your examination location, date, and time through PSI. Retain this document. A printed copy of the Eligibility Notice must be presented along with your current government-issued photo identification, such as driver’s license or passport at the testing center at the time of your examination appointment.