If you are planning to sit for the NACCM Certification Exam, consider signing up for the Spring 2018 Exam Prep Course series. All sessions are taught by experts in the field of care management. Not only will you cover essential knowledge areas, you will build your confidence as well.

$375 for the entire series. $85 for individual sessions.

5 sessions – 1 hour each, with 30 minute Q & A
9 am PT / 10 am MT / 11 am CT / 12 pm ET

Monday, March 5, 2018
Webinar 1: Intake – Termination
Lisa Mayfield, MA, LMHC, GMHS, CMC
In day to day practice, care managers often take the clinical process for granted. This webinar is an opportunity to re-examine intake through termination. Review how and why screening potential clients for service fit is important. Walk through the elements of a comprehensive assessment and explore how best to identify client needs, goals, and preferences. The instructor will also discuss how to develop and implement person-centered goals and care plans. Finally, the session will conclude by sharing best practices for the termination of services when the work is complete.

Monday, March 12, 2018
Webinar 2: Aging & Dementia   
Amy Abrams, MSW/MPH
This webinar focuses on the most common medical causes of dementia, how the condition is diagnosed and reviews both pharmacological and non-pharmacological methods of management of symptoms. The instructor will also review normal aging cognitive changes and discuss how to differentiate these changes from the symptoms of dementia. Care planning, managing difficult behaviors, and supporting caregivers in their roles will also be examined.

Thursday, March 15, 2018
Webinar 3:  Entitlements, Benefits & Legal Issues                    
Deborah Liss Fins, LICSW, ACSW, CMC
Understanding and helping clients access entitlement programs and other benefits is essential when practicing as a care manager. This session provides an overview of Medicare, Medicaid, Social Security Disability, and Supplemental Security income. The instructor will also explain veterans’ pensions and Aid & Attendance. Finally, important estate planning tools will be reviewed.

Monday, March 19, 2018
Webinar 4: Ethics & Business Practices in Care Management       
Harriette Grooh, PhD, CMC
In this webinar, participants will be guided through a review of the profession’s code of ethics and standards of practice. In clinical practice, there tend to be some basic ethical dilemmas that care managers face repeatedly. Yet, the solutions are always unique to the situation. Learn how to confidently approach and resolve ethical dilemmas when they arise. The instructor will distinguish between the role of consultation and supervision and demonstrate how utilizing both support systems helps promote thoughtful problem-solving and professional growth. Documentation of best practices will be discussed in this session. The webinar will conclude with a review of laws and business practices that are important for every care manager to understand.

Wednesday, March 21, 2018
Webinar 5: Essential Practice Skills for Care Managers

Kate Granigan, MSW, LICSW, CASWCM
As a professional care manager, your job is on the front line and involves caring for vulnerable people who really need what you offer. This webinar will explore the roles, responsibilities, and practice techniques of care managers. Participants will examine clinical approaches/theories commonly used in practice such as strength-based, client-centered care, developmental stages, and family systems. Communication tools, including a review of Motivational Interviewing, will also be discussed. This session will wrap up by focusing on the nuts and bolts of effective cross-cultural practice.