Monday, September 21, 2026
4:00pm ET, 3:00pm CT, 2:00pm MT, 1:00pm PT
(1.5 hours with Q&A)
$39.00 for CMCs, $59 for non-CMCs
Registration Deadline September 19, 2026
About the Presentation
This webinar examines how the NACCM Code of Ethics and Standards of Practice serves as a practical guide for navigating complex situations care managers face every day.
Participants will explore ethical decision-making strategies related to client rights, informed consent, confidentiality, family dynamics, professional boundaries, and conflicts of interest. Whether you are new to care management or an experienced professional, this session will reinforce the ethical principles that guide competent, client-centered practice.
Learning Objectives
By the end of this webinar, participants will be able to:
- Describe the core ethical principles and professional responsibilities outlined in the NACCM Code of Ethics and Standards of Practice.
- Identify common ethical dilemmas encountered in care management practice, including issues related to autonomy, confidentiality, boundaries, and conflicts of interest.
- Apply an ethical decision-making framework using the NACCM Code of Ethics to analyze and resolve complex client scenarios.
Presenter: Kimberly Haney, MSW,LCSW,C-ASWCM,CMC
Continuing Education Information
This event has been approved for 1.5 CE contact hours through NACCM. Attendee must attend entire webinar to receive a CE certificate.
Cancellation Policy
The registration fee for webinars is non-refundable. Registrants who are not able to attend the webinar will receive audio & video files following the event. CE contact hours will not be available to those who are not able to attend the entire live event.
In the unfortunate event that a webinar needs to be canceled or rescheduled NACCM will notify the registrant by email and provide information on the new date or alternative arrangements. If the registrant is not able to attend the new date NACCM will refund the registration fee.