Upcoming NACCM CMC Conversation
CMC Conversations are free-flowing, one-hour discussions designed exclusively for Certified Care Managers (CMCs). Each session focuses on an important topic that supports your professional growth and practice. These peer-led dialogues offer a welcoming space to bring your questions, share your experiences, and connect with colleagues who understand the unique challenges and rewards of being a CMC. While continuing education credits (CEs) are not available, the exchange of knowledge, strategies, and support makes each conversation a valuable opportunity for connection and learning.
Participation is free for all CMCs, but advance registration is required.
Naccm CMC Conversation
Next CMC Conversation coming soon.
Recorded NACCM CMC Conversation
October 20, 2025: When a Care Manager is also the family caregiver
Moderated by: Lina Supnet-Zapata, MBA, TxCG, CMC and Elyse Weber-Sacks, MSW, LSW, CMC
July 21, 2025: Self-Directed and Assisted End-of- Life
Moderated by: Joe Braley, Jo Braley, Bonnie Castonguay
August 21, 2024: Providing care when language is a barrier – serving limited English proficient and Deaf or hard of hearing individuals
Moderator: Elena Langdon, MA, CT – MasterWord, Director of Training & Assessments
March 6, 2024: Legal and Financial Issues Resulting from Poor Planning
Moderator: Shawn Hughes, JD – Senior VP Estate and Trust Officer Jefferson Bank
November 14, 2023: Firearm Injury Prevention
Moderator: Dr. Amy Barnhorst, MD | Director BulletPoints
August 4, 2023: Self-directed Services for persons with a developmental disability: Opportunities for Care Managers
Moderator: Shantel Garcia DSW, MPA, CMC
March 30, 2023: CMC Conversation: Care Management, Homelessness & Right To Shelter
Moderator: Venus Allen MS, MSW, LCASA, CMC, NACCM Board of Directors
October 7, 2022: CMC Conversation: The Role of the Ombudsman and How to Utilize them to Advocate for LTC Residents
Moderator: Deirdre Garrett-Scott, NACCM Board of Director
June 8, 2022: EMT Care Management Programs
Moderators: Natasha Grossman, MSW, Bellevue Fire C.A.R.E.S and Annie Drummond, Clinical Coordinator at Shoreline Fire
February 18, 2022: Capacity and the Various Forms
Moderator: LeeAnn Hitchman, MBA, CMC
August 23, 2021: Make the Right Move: Advancing the Profession through Certification
Moderator: Leisa Easom, PhD, RN, NACCM Board of Director
May 24, 2021: Emergency Preparedness/Disaster Planning – Discussing the Nightmare you haven’t had
Moderator: Stephanie Swerdlow, LCSW, CMC, NACCM Board of Director
October 9, 2020: How does your CMC differentiate you from other Care Managers in the field
Moderator: Harriette Grooh, PhD, CMC, NACCM Board of Director
August 19, 2020: Social Isolation
Moderator: Jullie Gray, MSW, LICSW, CMC, Past-President of NACCM
June 26, 2020: A discussion on cultural responsiveness and the role of a CMC in today’s climate
Moderator: Byron Cordes, MSW, LCSW, C-ASWCM, CMC, NACCM Board President
May 1, 2020: What is your Practice Setting and How your CMC Certification Helps you Stand Out
Moderator: Byron Cordes, MSW, LCSW, C-ASWCM, CMC, NACCM Board President
April 24, 2020: Re-opening your business, what does that look like?
Moderator: Byron Cordes, MSW, LCSW, C-ASWCM, CMC, NACCM Board President
April 17, 2020: Meeting our Newest Board Member Linda Distlerath as we discuss “Moving forward after the COVID-19 crisis”
Moderator: Linda Distlerath, PhD, JD, NACCM Board of Director
Due to technical difficulties, the first half of this call was not recorded.
April 10, 2020: How small and large group businesses are supporting their staff
Moderator: Mary Kay Krokowski, BSN, MA, CMC, NACCM Board of Director
April 3, 2020: Best Practices when working with Clients Telephonically
Moderator: Stephanie Swerdlow, LCSW, CMC, NACCM Board of Director
March 26, 2020: The Effects of Social Isolation on Accessing Clients
Moderator: Byron Cordes, MSW, LCSW, C-ASWCM, CMC, NACCM Board President