Upcoming NACCM CMC Conversation
CMC Conversations are free-flowing, one-hour discussions designed exclusively for Certified Care Managers (CMCs). Each session focuses on an important topic that supports your professional growth and practice. These peer-led dialogues offer a welcoming space to bring your questions, share your experiences, and connect with colleagues who understand the unique challenges and rewards of being a CMC. While continuing education credits (CEs) are not available, the exchange of knowledge, strategies, and support makes each conversation a valuable opportunity for connection and learning.
Participation is free for all CMCs, but advance registration is required.
NACCM CMC Conversation
Topic: Dementia — What’s Working for You in Your Practice?
August 26 at 12:00 PM ET / 11:00 AM CT / 10:00 AM MT / 9:00 AM PT – Register Here
Moderated by C. Angela Burrow, RN(UK), BC-DE’d, CDP and NACCM Board Member Julie E. Bolt, MS Gerontology, CMC
Join us for a free-flowing one-hour conversation on this important topic that will help CMCs. Bring your questions, share your experiences, and connect with fellow CMCs in a meaningful, peer-led dialogue.
CEs are not available for CMC Conversations.
Fees: Free for all CMCs, but registration is required.
Recorded NACCM CMC Conversation
April 6, 2026: Exploring Variations in Care Management Models
Moderated by: NACCM Board Members: Venus Allen, Byron Cordes, Debra Feldman & Helen Ross
October 20, 2025: When a Care Manager is also the family caregiver
Moderated by: Lina Supnet-Zapata, MBA, TxCG, CMC and Elyse Weber-Sacks, MSW, LSW, CMC
July 21, 2025: Self-Directed and Assisted End-of- Life
Moderated by: Joe Braley, Jo Braley, Bonnie Castonguay
August 21, 2024: Providing care when language is a barrier – serving limited English proficient and Deaf or hard of hearing individuals
Moderator: Elena Langdon, MA, CT – MasterWord, Director of Training & Assessments
March 6, 2024: Legal and Financial Issues Resulting from Poor Planning
Moderator: Shawn Hughes, JD – Senior VP Estate and Trust Officer Jefferson Bank
November 14, 2023: Firearm Injury Prevention
Moderator: Dr. Amy Barnhorst, MD | Director BulletPoints
August 4, 2023: Self-directed Services for persons with a developmental disability: Opportunities for Care Managers
Moderator: Shantel Garcia DSW, MPA, CMC
March 30, 2023: CMC Conversation: Care Management, Homelessness & Right To Shelter
Moderator: Venus Allen MS, MSW, LCASA, CMC, NACCM Board of Directors
October 7, 2022: CMC Conversation: The Role of the Ombudsman and How to Utilize them to Advocate for LTC Residents
Moderator: Deirdre Garrett-Scott, NACCM Board of Director
June 8, 2022: EMT Care Management Programs
Moderators: Natasha Grossman, MSW, Bellevue Fire C.A.R.E.S and Annie Drummond, Clinical Coordinator at Shoreline Fire
February 18, 2022: Capacity and the Various Forms
Moderator: LeeAnn Hitchman, MBA, CMC
August 23, 2021: Make the Right Move: Advancing the Profession through Certification
Moderator: Leisa Easom, PhD, RN, NACCM Board of Director
May 24, 2021: Emergency Preparedness/Disaster Planning – Discussing the Nightmare you haven’t had
Moderator: Stephanie Swerdlow, LCSW, CMC, NACCM Board of Director
October 9, 2020: How does your CMC differentiate you from other Care Managers in the field
Moderator: Harriette Grooh, PhD, CMC, NACCM Board of Director
August 19, 2020: Social Isolation
Moderator: Jullie Gray, MSW, LICSW, CMC, Past-President of NACCM
June 26, 2020: A discussion on cultural responsiveness and the role of a CMC in today’s climate
Moderator: Byron Cordes, MSW, LCSW, C-ASWCM, CMC, NACCM Board President
May 1, 2020: What is your Practice Setting and How your CMC Certification Helps you Stand Out
Moderator: Byron Cordes, MSW, LCSW, C-ASWCM, CMC, NACCM Board President
April 24, 2020: Re-opening your business, what does that look like?
Moderator: Byron Cordes, MSW, LCSW, C-ASWCM, CMC, NACCM Board President
April 17, 2020: Meeting our Newest Board Member Linda Distlerath as we discuss “Moving forward after the COVID-19 crisis”
Moderator: Linda Distlerath, PhD, JD, NACCM Board of Director
Due to technical difficulties, the first half of this call was not recorded.
April 10, 2020: How small and large group businesses are supporting their staff
Moderator: Mary Kay Krokowski, BSN, MA, CMC, NACCM Board of Director
April 3, 2020: Best Practices when working with Clients Telephonically
Moderator: Stephanie Swerdlow, LCSW, CMC, NACCM Board of Director
March 26, 2020: The Effects of Social Isolation on Accessing Clients
Moderator: Byron Cordes, MSW, LCSW, C-ASWCM, CMC, NACCM Board President