FAQ

Q. What is the cost of the exam?

The fee to apply and sit for the exam is $225 per candidate.

Q. How do I meet the supervision requirements for certification and renewal?

The purpose of supervision is to enhance practice skill, improve consumer outcomes and to clarify ethical issues that arise in daily practice. Most of the major recognized professions have standards of practice that include a requirement for continuing review of performance indicators. These indicators relate to such issues as maintaining care management competence, quality of consumer care, legal and ethical issues, care team collaboration and resource management issues.

Supervision is often a structured, regularly scheduled meeting between a practitioner and a supervisor. However, there are many acceptable and creative means of participating in supervisory activities that facilitate growth of the care manager.

Consultative approaches to professional growth include peer supervision, case conferences and reviews, ethical dilemma resolution, and/or discussion of clinical issues within the dynamics of the consumer system. Practice enhancement through multiple consultative processes might occur within the context of regular peer group meetings, regularly scheduled and structured meetings or on an as needed basis. Structured and more informal forms of consultation/supervision, including telephonic meetings, are critical to address the fluid nature of care management practice, since crises and dilemmas arise randomly throughout the relationship.

Q. How many questions are on the exam?

200 multiple choice questions including some case scenarios with questions related to the situation.

Q. How long does it take to complete the exam?

Maximum amount of time is 4 hours. Many people will finish in less time.

Q. When is the exam offered?

The exam is available twice per year; March/April and September/October. If you wish to sit for the exam during the September/October window, your application must reach PES no later than July 31. Candidates wishing to sit for the exam in the March/April window must submit the application to PES no later than January 31. Should you miss a deadline, your application will be reviewed for the next testing window.

Q. Where is the exam offered?

The test can be taken at any one of 400+ Thomson Prometric sites around the country. When you are deemed eligible to sit for the exam, you will be sent a letter with an 800 #, which you will call to make an appointment at the site most convenient for you during the assigned exam window.

Q. Will there be accommodations for disabled (e.g. visually impaired,

learning disability)?

Yes, all sites are ADA accessible and individual arrangements will be made. Please be sure to complete this section of the application and to attach a statement of your need.

Q. If I do not pass the exam, can I take it again?

Yes, candidates who do not pass the exam will be given information about the areas of the exam in which they did poorly, to assist in preparing to take the exam again.