The purpose of the National Academy of Certified Care
Managers (NACCM) is to advance the quality of care management services
by assuring individual competence to perform the full range of care
management tasks through a validated, standardized examination that
tests the skills, knowledge, and practice ethics needed to serve
Establish and maintain an academy for the credentialing
of longterm care managers.
Promote/enhance the provision of quality care management and other
services delivered to the consumer.
Strengthen the education and training of care managers. Protect
and empower consumers of longterm care management through consumer
education. Educate organizations, allied professions, and policy
makers regarding the functions, training, credentialing and importance
of care management in the longterm care system. The National Academy
of Certified Care Managers is committed to offering a valid and
reliable certification examination. NACCM has worked under the expert
consultation of Professional Examination Services (PES)
to ensure that strict standards and methodologies are used to create
a fair, valid and reliable examination since 1995.
Who Will Be Certified
NACCM recognizes the diversity of the practice of
care management. As used here the term assumes the broadest possible
meaning of the roles, functions, responsibilities and educational
backgrounds of care managers. It encompasses various settings, target
populations, program designs and duration and intensities of the
NACCM recognizes the diversity of the practice of care management. As used here the term care management is defined as "a service that links and coordinates assistance from both paid service providers and unpaid help from family and friends to enable consumers with functional limitations to obtain the highest level of independence consistent with their capacity and preferences for care" (Geron & Chassler, 1994). Care management must include face-to-face comprehensive assessment, care plan development, implementation and monitoring, problem-solving, reassessment and quality evaluation. It encompasses various settings, target populations, program designs, and levels of duration and intensity of the care management services.
The successful applicant must have fulltime direct experience with
persons with chronic disabilities and supervised care management
experience that includes face-to-face interviewing, assessment,
care planning, problem solving and followup. The number of years
of direct care and care management experience will vary based on
educational background of the individual candidate.
All individuals who meet application requirements and pass the
examination will be credentialed and acknowledged by the Academy
as CMC (Care Manager, Certified).
The automated multiple choice examination will be administered
by Prometric. Once the candidate is found eligible to sit
for the examination, the candidate will receive instructions for
scheduling their examination with Prometric at a convenient
time and location.
Candidates will be able to take the exam as soon as their application
is approved and they make an appointment with a local testing site.
The Testing Agency
Test development, administration services and test
scoring for the Certification Examination for Care Managers are
provided by Professional Examination Service (PES) . PES is a nonprofit
corporation whose mission is to promote the public good by providing
services to those who have a sound stake in licensure and certification
practices. PES has been providing services and making contributions
in assessment, education, science, and credentialing policy since
the early 1940’s.